Privacy policy

Cogent are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it

When you interact with our web site we need to know your name, e-mail address, and contact telephone numbers. We gather this information to allow us to process your request.

2. How we protect your information

The internet is not a secure medium; however, we have put in place various security procedures as set out in this policy. COGENT take the security and privacy of its customers' personal information extremely seriously. We have strict internal procedures which cover the storage, access and disclosure of your information. Only the employees of Cogent who need to access your information for the carrying out of your request will have access to your data.

3. Sharing personal information

We will only share information in the following circumstances:

  • If the law or a public authority says we must
  • If we need to share data to exercise or defend our legal rights
  • To any other successors in title to our business

4. Updating your details

If any of the information that you have provided to COGENT changes, for example if you change your e-mail address, please let us know the correct details by sending an e-mail to

5. Your rights

Under the Data Protection Act 1998 you have the right to access your data at any time, please send an email to if you wish to exercise this right.

6. How to contact cogent

We welcome your views about our web site and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to